Research in Social and Administrative Pharmacy
Volume 2, Issue 3 , Pages 420-438 , September 2006

Cultural competency: Agenda for Cultural Competency Using Literature and Evidence

References 

  1. Shaw-Taylor Y, Benesch B. Workforce diversity and cultural competence in healthcare. J Cult Divers. 1998;5:138–146
  2. Zambrana RE, Molnar C, Munoz HB, Lopez DS. Cultural competency as it intersects with racial/ethnic, linguistic and class disparities in managed healthcare organizations. Am J Manag Care. 2004;10:37–44
  3. Teichert NW. Languages pose barrier to drug plan. Sacramento Bee. Available at: http://www.sacbee.com/content/news/medical/story/14241107p–15060657c.html2006;. Accessed 16.07.06.
  4. Zarcadoolas C, Greer DS, Pleasant A. Advancing Health Literacy: A Framework for Understanding and Action. Hoboken, NJ: Wiley, John and Sons; 2006;
  5. Nielsen-Bohlman L, Kindig D, Panzer A. Health Literacy: A Prescription to End Confusion. Washington, DC: National Academic Press; 2004;
  6. Lecca PJ, Quervalu I, Nunes JV, Gonzales HF. Cultural Competency in Health, Social and Human Services: Directions for the Twenty-first Century. New York: Garldan Publishing; 1998;
  7. Centers for Medicare and Medicaid Services. Medicare Modernization Update. Available at: http://www.cms.hhs.gov/MMAUpdate. 2003 Accessed 15.06.06.
  8. Medication Therapy Management in Community Pharmacy Practice: Core Elements of a MTM program. Version 1.0. A Joint Initiative of the APhA and the NACDS Foundation. April 29, 2005.
  9. Teufel NI. Development of culturally competent food-frequency questionnaires. Am J Clin Nutr. 1997;65:1173–1178
  10. Cook CT, Kosoko-Lasaki O, O'Brien R. Satisfaction with and perceived cultural competency of healthcare providers: the minority experience. J Natl Med Assoc. 2005;97:1078–1087
  11. Leonard BJ, Plotnikoff GA. Awareness: the heart of cultural competence. AACN Clin Issues. 2000;11:51–59
  12. Goldfield N. Collecting and using information from patients: a summary guide of recent practical research. Manag Care Q. 1996;4:39–48
  13. Yeo S. Language barriers and access to care. Annu Rev Nurs Res. 2004;22:59–73
  14. Swift EK. Guidance for the National Health Care Disparities Report. Washington, DC: National Academic Press; 2002.
  15. Smedley BD, Stith AY, Nelson AR. Unequal Treatment: Confronting Racial and Ethical Disparities in Health Care. Washington, DC: National Academic Press; 2003;
  16. Laveist T. Minority Populations and Health: An Introduction to Health Disparities in the U.S. Hoboken, NJ: Wiley, John & Sons; 2005;
  17. Horner RD, Salazar W, Geiger HJ, et al. Changing healthcare professionals' behaviors to eliminate disparities in healthcare: what do we know? How might we proceed?. Am J Manag Care. 2004;10:12–19
  18. Taylor SL, Lurie N. The role of culturally competent communication in reducing ethnic and racial healthcare disparities. Am J Manag Care. 2004;10:1–4
  19. Evans E. An elective course in cultural competence for healthcare professionals. Am J Pharm Educ. 2006;70:Available at: http://www.ajpe.org/view.asp?art=aj700355&pdf=yes. Accessed 06.07.06
  20. Pathman DE, Konrad TR, King TS, Taylor DH, Koch GG. Outcomes of states' scholarship, loan repayment, and related programs for physicians. Med Care. 2004;42:560–568
  21. Cooper LA, Roter DL, Johnson RL, Ford DE, Steinwachs DM, Powe NR. Patient-centered communication, ratings of care, and concordance of patient and physician race. Ann Intern Med. 2003;139:907–915
  22. LaVeist TA, Nuru-Jeter A, Jones KE. The association of doctor-patient race concordance with health services utilization. J Public Health Policy. 2003;24:324–327
  23. Keith SN, Bell RM, Swanson AG, Williams AP. Effects of affirmative action in medical schools: a study of the class of 1975. N Engl J Med. 1996;313:1519–1525
  24. Komaromy M, Grumbach K, Drake M, et al. The role of black and Hispanic physicians in providing health care for underserved populations. N Engl J Med. 1996;334:1305–1310
  25. Accreditation Council for Pharmacy Education. Accreditation standards and guidelines for the Professional program in pharmacy leading to the doctor of pharmacy degree. Available at: http://www.acpe-accredit.org/pdf/ACPE_Revised_PharmD_Standards_Adopted_Jan152006.pdf. Accessed 06.07.06.
  26. American Medical Association . 2006 AMA Health Care Advocacy Agenda. Available at: http://www.ama-assn.org/ama1/pub/upload/mm/-1/2006advocacyagenda.pdf. Accessed 17.07.06
  27. Assemi M, Cullander C, Hudmon KS. Implementation and evaluation of cultural competency training for pharmacy students. Ann Pharmacother. 2004;38:781–786
  28. Doutrich D, Storey M. Education and practice: dynamic partners for improving cultural competence in public health. Fam Community Health. 2004;27:298–307
  29. Crosson JC, Deng W, Brazeau C, Boyd L, Soto-Greene M. Evaluating the effect of cultural competency training on medical student attitudes. Fam Med. 2004;36:199–203
  30. American Psychological Association . APA guidelines for providers of psychological services to ethnic, linguistic, and culturally diverse populations. Available at: http://www.apa.org/pi/oema/guide.html. Accessed 17.07.06
  31. Ferguson WJ, Keller DM, Haley H-L, Quirk M. Developing culturally competent community faculty: a model program. Acad Med. 2003;78:1221–1228
  32. Association of State and Provincial Psychology Boards . Student Information. Available at: http://www.asppb.org/students/default.aspx. Accessed 17.07.06
  33. American Psychological Association . APA continuing education in psychology. Available at: http://www.apa.org/ce/. Accessed 17.07.06
  34. Fuller K. Eradicating essentialism from cultural competency education. Acad Med. 2002;77:198–201
  35. Berkley KJ, Rapkin AJ, Papka RE. The pains of endometriosis. Science. 2005;308:1587–1589
  36. Walker CL, Stewart EA. Uterine fibroids: the elephant in the room. Science. 2005;308:1589–1592
  37. Redman CW, Sargent IL. Latest advances in understanding preeclampsia. Science. 2005;308:1592–1594
  38. Chuang CH, Freund KM. Emergency contraception knowledge among women in a Boston community. Contraception. 2005;71:157–160
  39. Davies J, Mitra SN, Schellstede WP. Oral contraception in Bangladesh: social marketing and the importance of husbands. Stud Fam Plann. 1987;18:157–168
  40. Greenberger MD, Vogelstein R. Pharmacist refusals: a threat to women's health. Science. 2005;308:1557–1558
  41. Mansse HRC. Conscientious objection and the pharmacist. Science. 2005;308:1558–1559
  42. Couzin J. Plan B: a collision of science and politics. Science. 2005;310:38–39
  43. Newell DA, Markides KS, Ray LA, Freeman JL. Postmenopausal hormone replacement therapy use by older Mexican-American women. J Am Geriatr Soc. 2001;49:1046–1051
  44. Kaiser J. Gender in the pharmacy: does it matter?. Science. 2005;308:1572–1574
  45. Marshall E. From dearth to deluge. Science. 2005;308:1570–1572
  46. Holen C. Sex and the suffering brain. Science. 2005;308:1574–1577
  47. Enserink M. Let's talk about sex—and drugs. Science. 2005;308:1578–1580
  48. Stokstad E. Bone quality fills hose in fracture risk. Science. 2005;308:1580–1581
  49. Quinn TC, Overbaugh J. HIV/AIDS in women: an expanding epidemic. Science. 2005;308:1582–1583
  50. Menhelsohn ME, Karas RH. Molecular and cellular basis of cardiovascular gender differences. Science. 2005;308:1583–1587
  51. Kim K, Johnson JA, Derendorf H. Differences in drug pharmacokinetics between East Asians and Caucasians and the role of genetic polymorphisms. J Clin Pharmacol. 2004;44:1083–1105
  52. Xie HG, Kim RB, Wood AJ, Stein CM. Molecular basis of ethnic differences in drug disposition and response. Annu Rev Pharmacol Toxicol. 2001;41:815–850
  53. Jaber LA, Halapy H, Fernet M, Tummalapalli S, Diwakaran H. Evaluation of a pharmaceutical care model on diabetes management. Ann Pharmacother. 1996;30:238–243
  54. Odegard PS, Lam A, Chun A, Blough D, Li MA, Wu J. Pharmacist provision of language-appropriate education for Asian patients with asthma. J Am Pharm Assoc. 2004;44:472–477
  55. Westberg SM, Sorensen TD. Pharmacy-related health disparities experienced by non-english-speaking patients: impact of pharmaceutical care. J Am Pharm Assoc. 2005;45:48–54
  56. Shaw J, Hemming MP, Hobson JD, Nieman P, Naismith NW. Comprehension of therapy by non-English speaking hospital patients. Med J Aust. 1977;2:423–427
  57. Bharucha DX, Morling BA, Niesenbaum RA. Use and definition of herbal medicines differ by ethnicity. Ann Pharmacother. 2003;37:1409–1413
  58. Nathan JP, Cicero LA, Koumis T, Rosenberg JM, Feifer S, Maltz F. Availability of and attitudes toward resources on alternative medicine products in the community pharmacy setting. J Am Pharm Assoc. 2005;45:734–739
  59. McHughes M, Timmermann BN. A review of the use of CAM therapy and the sources of accurate and reliable information. J Manag Care Pharm. 2005;11:695–703
  60. Brown CM, Barner JC, Shah S. Community pharmacists' actions when patients use complementary and alternative therapies with medications. J Am Pharm Assoc. 2005;45:41–47
  61. Ramirez JR, Crano WD, Quist R, Burgoon M, Alvaro EM, Grandpre J. Effects of fatalism and family communication on AIDS awareness variations in Native American and Anglo parents and children. AIDS Educ Prev. 2002;14:29–40
  62. Muzyk AJ, Muzyk TL, Barnett CW. Counseling Spanish-speaking patients: Atlanta pharmacists' cultural sensitivity, use of language-assistance services, and attitudes. J Am Pharm Assoc. 2004;44:366–374
  63. Paluck EC, Green LW, Frankish CJ, Fielding DW, Haverkamp B. Assessment of communication barriers in community pharmacies. Eval Health Prof. 2003;26:380–403
  64. California Department of Mental Health . Mental health services act. Available at: http://www.dmh.cahwnet.gov/MHSA/. Accessed 17.07.06
  65. Salber EJ, Beery WL, Jackson EJ. The role of the health facilitator in community health education. J Community Health. 1976;2:5–20
  66. American Medical Association . Minority affairs consortium. Available at: http://www.ama-assn.org/ama/pub/category/6757.html. Accessed 17.07.06
  67. Association of American Medical Colleges . Diversity. Available at: http://www.aamc.org/diversity/. Accessed 17.07.06
  68. American Pharmacist Association House of Delegates. Report of the 2005 Session of the APhA House of Delegates. Available at: http://www.aphanet.org/AM/Template.cfm?Section=Search&section=About_APhA1&template=/CM/ContentDisplay.cfm&ContentFileID=454. Accessed 30.06.06.
  69. ASHP Ad Hoc Committee on Ethnic Diversity and Cultural ASHP Report: Report of the Competence. Am J Health Syst Pharm. 2005;62:1924–1930.
  70. Bednash P. The Institute of Medicine Committee on Institutional and Policy-Level Strategies for Increasing the Diversity of the U.S. Health Care Workforce. American Association of Colleges of Nursing. Available at: http://www.aacn.nche.edu/Government/Testimony/BednashTestimony.htm2003;. Accessed 17.07.06
  71. American Association of Colleges of Nursing . Effective strategies for increasing diversity in nursing programs. Available at: http://www.aacn.nche.edu/Publications/issues/dec01.htm2001;. Accessed 17.07.06
  72. American Nurses Association . ANA addressing cultural diversity in profession. Available at: http://nursingworld.org/tan/98janfeb/distr.htm. Accessed July 17.07.06
  73. American Nurses Association . Minority Fellowship Program. Available at: http://nursingworld.org/emfp/. Accessed 17.07.06
  74. American Association of Colleges of Nursing Associations . Available at: http://www.aacn.nche.edu/Education/resourcelist.htm. Accessed 17.07.06
  75. National Coalition of Ethnic Minority Nurses Association . AETNA/NCEMNA Scholars Program. Available at: http://www.ncemna.org/ncemna/scholarships.asp. Accessed 17.07.06
  76. National Institutes of Health . Loan Repayment Programs. Available at: http://www.lrp.nih.gov/about/lrp-clinical.htm. Accessed 20.06.06
  77. Robert Wood Johnson Foundation . National Programs. Available at: http://www.rwjf.org/applications/solicited/npolist.jsp. Accessed 20.06.06
  78. National Center for Education Statistics . Available at: http://nces.ed.gov/. Accessed 20.06.06
  79. Oliver MN, Muntaner C. Researching health inequities among African Americans: the imperative to understand social class. Int J Health Serv. 2005;35:485–498
  80. Baum F. Wealth and health: the need for more strategic public health research. J Epidemiol Community Health. 2005;59:542–545
  81. Ostlin P, Sen G, George A. Paying attention to gender and poverty in health research: content and process issues. Bull World Health Organ. 2004;82:740–745
  82. Fiscella K, Williams DR. Health disparities based on socioeconomic inequities: implications for urban health care. Acad Med. 2004;79:1139–1147
  83. Taylor CE. Surveillance for equity in primary health care: policy implications from international experience. Int J Epidemiol. 1992;21:1043–1049
  84. National Advisory Mental Health Council . Health care reform for Americans with severe mental illnesses: report of the National Advisory Mental Health Council. Am J Psychiatry. 1993;150:1447–1465
  85. Marks BA, Heller T. Bridging the equity gap: health promotion for adults with intellectual and developmental disabilities. Nurs Clin North Am. 2003;38:205–228
  86. Ubido J, Huntington J, Warburton D. Inequalities in access to healthcare faced by women who are deaf. Health Soc Care Community. 2002;10:247–253
  87. Beverley CA, Bath PA, Booth A. Health information needs of visually impaired people: a systematic review of the literature. Health Soc Care Community. 2004;12:1–24
  88. President's New Freedom Commission on Mental Health . Achieving the promise: transforming mental health care in America. Substance Abuse and Mental Health Services Administration. Available at: http://www.mentalhealthcommission.gov/2003;. Accessed 17.07.06
  89. Goldstrom ID, Campbell J, Rogers JA, et al. National estimates for mental health mutual support groups, self-help organizations, and consumer-operated services. Adm Policy Ment Health. 2006;33:92–103

PII: S1551-7411(06)00071-4

doi: 10.1016/j.sapharm.2006.07.008

Research in Social and Administrative Pharmacy
Volume 2, Issue 3 , Pages 420-438 , September 2006