Research in Social and Administrative Pharmacy
Volume 6, Issue 1 , Pages 1-2 , March 2010

Letter to the Editor

  • Claude Dussart, Pharm.D., Ph.D.

      Affiliations

    • Corresponding Author InformationCorresponding author. Service de Pharmacie Hospitalière, Hôpital d'Instruction des Armées Desgenettes, 108 Boulevard Pinel, 69003 Lyon, France.
    • ,
  • Gilles Grelaud, Pharm.D.

References 

  1. European Committee for Standardization. Quality management systems, requirements. European Standard EN ISO 9001:2000.
  2. European Committee for Standardization. Quality management systems, fundamentals and vocabulary. European Standard EN ISO 9001:2000.
  3. Traverso ML, MacKeigan LD. Instruments for measuring patient satisfaction with pharmacy services in the Spanish language. Pharm World Sci. 2005;27(4):281–284
  4. Donabedian A. The quality of care. How can it be assessed?. JAMA. 1988;260(12):1743–1748
  5. Levine AS, Plume SK, Nelson EC. Transforming patient feedback into strategic actions plans. Qual Manag Health Care. 1997;5(3):28–40
  6. Sansgiry SS, Hayes JD, Rice GK. Attitudes of physicians toward formularies and services provided by pharmacists. Manag Care Interface. 2003;16(2):34–38
  7. American Association of Colleges of Pharmacy . JCPP future vision of pharmacy practice. Available at: http://www.aacp.org/resources/historicaldocuments/Documents/JCPPFutureVisionofPharmacyPracticeFINAL.pdfAccessed 21.05.09
  8. Dussart C, Pommier P, Siranyan V, Grelaud G, Dussart S. Optimizing clinical practice with case-based reasoning approach. J Eval Clin Pract. 2008;14(5):718–720

PII: S1551-7411(09)00072-2

doi: 10.1016/j.sapharm.2009.06.002

Research in Social and Administrative Pharmacy
Volume 6, Issue 1 , Pages 1-2 , March 2010

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